These Terms of Service ("Terms") govern your access to and use of the PulseID software, applications, and website (the "Service") provided by PulseTech ("PulseTech," "we," "us"). By creating an account, installing the apps, or otherwise using the Service, the business and the individuals acting on its behalf ("you," the "Location") agree to these Terms. If you do not agree, do not use the Service.

1. The Service

PulseID lets age-restricted businesses scan the barcode on a government-issued ID to verify a patron's age, help detect forged IDs, and maintain that Location's own list of flagged patrons. The Service includes a mobile scanning app and a web administration dashboard. We may update, improve, or modify the Service over time.

2. Accounts and access

You are responsible for the accounts and credentials issued to your Location, for keeping them confidential, and for all activity that occurs under them. You must promptly disable or rotate credentials for staff who leave. You must provide accurate registration information and keep it current.

3. Your responsibilities and acceptable use

You agree that you will:

• Use the Service only for lawful purposes — verifying age and identity, preventing fraud, and maintaining premises security — and not to harass, discriminate against, or unlawfully profile any person.
• Comply with all laws applicable to scanning, using, retaining, and disposing of ID data in the jurisdictions where you operate, including any requirement to post notice of scanning or to obtain a patron's consent.
• Configure your retention settings and flag practices in good faith and consistent with applicable law, and not attempt to circumvent the compliance controls built into the Service.
• Keep flag, ban, and trespass records accurate, and promptly correct or remove records you know to be wrong.
• Not resell, sublicense, reverse-engineer, scrape, or build a competing service from the Service, and not attempt to access another Location's data.
• Not use the Service to assemble or share a cross-business "banned-patron" database with unrelated businesses.

4. Data and privacy

With respect to data collected from scanned patrons, the Location is the data "controller" and PulseTech is the "processor" acting on the Location's instructions. Our handling of that data is described in the Privacy Policy, which is incorporated into these Terms. You are responsible for the lawfulness of the scanning you direct and for providing patrons any notice or rights required by law. You grant us the limited rights needed to host and process the data to provide the Service.

5. Intellectual property

The Service, including its software, design, and content, is owned by PulseTech and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business operations for as long as these Terms are in effect. All rights not expressly granted are reserved.

6. Fees

Where the Service is offered on a paid basis, fees, billing cycles, and payment terms are those stated in your order or subscription. Unless stated otherwise, fees are non-refundable. We may change fees on prospective notice.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PulseID is a tool that assists with age and identity verification; it does not guarantee that every fraudulent, altered, or borrowed ID will be detected, and it is not a substitute for your staff's judgment or for legal advice. You remain solely responsible for your admission, service, and compliance decisions.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PULSETECH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

9. Indemnification

You will defend, indemnify, and hold harmless PulseTech from claims, losses, and expenses arising out of your use of the Service, your scanning and data practices, your flag/ban/trespass records, or your violation of these Terms or of applicable law.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or its users. On termination, your right to use the Service ends; data handling after termination follows the Privacy Policy and applicable retention law.

11. Changes to these Terms

We may update these Terms as the product and the law evolve. Material changes will be reflected by the "last updated" date above; your continued use of the Service after a change takes effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the United States and the state in which PulseTech is organized, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located there for any dispute not subject to binding arbitration or a small-claims action.

13. Contact

Questions about these Terms: [email protected].